“The staff were friendly, welcoming, and professional. The villa was beautiful and kept clean and up-to-date. Everything in the unit worked. The food was delicious albeit different from standard fair.
The horseback riding tour was the best value for the money at the resort for things to do.
The only thing I had trouble finding a chair that was comfortable the living room furniture was pretty, but very hard to sit on. While the food was delicious, the portion sizes for the prices were on the high……
“The whole place was amazing! The cabins were bare bones but clean and cute. We had a porch in the back right by the rainforest, but wished there had been comfy chairs to sit on instead of a small, hard bench. The bathrooms were clean with some interesting insect life to observe while sitting there. Showers were hot and good pressure.
The Toucan Cafe up front was superb - we ate every meal there. There is comfortable indoor and outdoor seating. Fridge and coffee maker are available for guests.……
“We had a terrible experience. There was no hot water, the Wifi was so weak it barely worked. There was no television and last but not least NO hot water. Power outage happened about 5 times.. we went to the desk and literally everyone was gone from the hotel.. The lights to see down the triple staircase were out completely..
Also if a person wanted something to eat you were not getting that either.. ot a least a cocktail!! My husband and I agreed the property was beautiful but we are getting……
“The property and House was clean and cool with AC! The staff was so much fun and thoughtful! We learned so much from Alfred and Dwight throughout our stay! We also did the big zip lines, repelling, and tight rope which was fun and beautiful! There is lots to do around the resort and it’s close to so many beautiful sights!”